Change of cancellation policy

We have tailored the cancellation policy to offer you more flexible options in your reservations: Now you can make your reservation at our customized price and cancel for free 3 days before your arrival.

Our commitment to cleanliness:

Associate Health, Safety and Knowledge: Rental Crete partners – and their own health, safety and knowledge – are essential to an effective cleaning program. Here are some ways we support them:

Hand hygiene: Proper and frequent hand washing is vital in combating the spread of viruses. In our daily meetings, our teams remind us that cleanliness begins with this simple act. It is important for their health and for our visitors.

Ongoing training: In addition to training on hygiene and hygiene protocols, Rental Crete partners and our staff also complete improved COVID-19 awareness training.

Real-time information: Rental Crete corporate and regional teams are on standby 24/7 to support Rental Crete and coordinate with local and regional authorities.

Cleaning Products and Protocols: Rental Crete uses cleaning products and protocols that are effective against viruses, such as:

Car showroom: Our company uses cleaning and disinfection protocols for cleaning our car showrooms after delivery by our customers and before the next customer arrives, paying special attention to high-touch items.

Car exterior: The company has increased the frequency of cleaning and disinfection outside the car, even on the keys, with an emphasis on doors where there are handles and wherever the customer comes in contact with the car.

Behind the scenes: In areas where partners work “behind the scenes”, the company increases the frequency of cleaning and focuses on high-touch areas such as subsidiaries, locker rooms, washing machines and staff offices.

In addition, Rental Crete set up a Cleaning Council to focus on developing the next level of global cleaning standards and behaviors. The Council includes both internal and external experts in the areas of cleanliness, conscious well-being, infectious diseases and hygiene.